Contact Us

We put customers first

Whether you’re a new or existing customer, we’d love to hear from you. Our experienced and friendly team are always on hand to help where they can. If you’re looking for support as an existing customer, or you’d like to discuss taking advantage of one of Aurora’s many services, see below the best contact details.

I’m an existing customer

If you’re already lucky enough to be an existing customer of ours, contact us on the number below to speak to our Service Team, we look forward to hearing from you.

0333 241 3344

I am a new customer

We’d love to hear from any potential new clients who are looking for our help. Contact us on the below number and one of our friendly team members will be happy to help!

020 7503 3000

Let us know how we can help

Complete the form and let us know a bit about your query and a member of the team will be in touch when possible.

Our operating hours are:
Mon – Fri 9am – 5pm

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    Head office

    Our Head Office

    Victoria Office

    1-2 Castle Lane
    SW1E 6DR

    Other Locations

    Hertford Office

    Unit 11 & 12, Mead Lane Industrial Estate
    Merchant Drive
    Hertford, Hertfordshire
    SG13 7BH

    View Directions

    Ipswich Office

    Gamma Terrace
    12 West Drive
    IP3 9FF

    View Directions

    Coventry Office

    Orchard House
    Binns Close
    Torrington Avenue
    CV4 9TB

    View Directions

    Blackburn Office

    Office 7 & 8, Business First Ltd
    Davyfield Road
    BB1 2QY

    View Directions


    Customer Enquiries

    [email protected]

    Billing & Accounts

    [email protected]

    Print Production

    [email protected]

    Engineer & Service

    [email protected]

    Telecoms Enquiries

    [email protected]

    Office Supplies

    [email protected]

    Professional Services

    [email protected]