Customer Service

Request a Telecoms Engineer

To request a telecoms engineer, simply complete the form below. If you have any queries, please contact us on 0333 241 3344.

    Please enter your description of the fault below, ensuring that you add any relevant extension numbers that are affected along with the full number for any external lines that are affected. This will avoid any delays in dealing with your service request.

    Our Standard Contract support hours are Monday to Friday 08:30 – 17:30, any calls logged outside of this time will be logged on our system on the next working day.

    If you would like to discuss out of hours support, then please contact our Technical Team on 0333 241 3344 during our standard working hours

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